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Umay Y. F. Chan

10280 Cambie Road, Richmond BC V6X1K5
Telephone: (604) 821-1938 , Cell: (778) 908-0138
Email: umay@allbesttoyou.com ;   Website: http://www.allbesttoyou.com

HIGHLIGHTS OF QUALIFICATIONS

• Taught three languages in a short time through phonetics and conversation
• Effectively helped children with autism and special needs to learn to become independent through behavioural conditioning
• Provided multi-facet teaching that help improve learners confidence in applying new knowledge
• Taught Mandarin conversation courses and Pinyin for the preparation of provincial exams
• Teaching experience includes kindergarten , grades 1 to 12, and adult continuing education
• Specialized in effective phonetics and language for over 31years
• Good marketing skills; attracted many students to continue taking courses at higher levels
• E xcellent computer Chinese (Mandarin and Cantonese) word processing skills
• Enthusiastic, efficient, reliable and organized
• Strong interpersonal and excellent communication skills and the ability to multi-task
• Written eighteen sets of language textbooks for English, Mandarin and Cantonese phonetics- conversation and materials describing systematic rules for different levels

RELEVANT EXPERIENCES

Language–Phonetics Instructor, General Subject Teacher, and Author (1996 – present)

School Board of Richmond Continuing Education, BC (current)
School Boards of Surrey, Delta and Vancouver Continuing Education, BC (former)
British Columbia Ministry of Economics and Trades

• Taught Mandarin, Cantonese and English phonetics at banks, real estate offices and trading companies
• Developed business and trades programs specifically for the officers British Columbia Ministry of Economics and Trades
• Helped students increase knowledge, learn vocabulary and pronounce accurately and quickly
• Helped students gain good keyboarding and fast Pinyin input skill to achieve results
• Conducted and led a variety of student activities including sing-along, story-telling, utilization of flash cards, and role-play

Principal, Founder and Instructor (1996 – present)

Glory Language School, Allbest Training Academy, Vancouver , BC
• Managed a Chinese language school for children, adults and business and trades persons
• Supervised teachers and provided information on teaching and services
• Handled and processed financial transactions, and organized parent / teacher activities
• Typed correspondence, reports and wrote textbooks using Microsoft Word and Chinese software, suggested new courses that incorporate phonetics as the computer input method because Mandarin (Pinyin) and Cantonese (Romanized phonetics) courses to help promote business  
• Implemented Live Online Instruction, Instruction Without Boundary, new programs, and the use of computer input methods in teaching to promote business opportunities.

S.U.C.C.E.S.S.

Instructor - Mandarin for Executives at S.U.C.C.E.S.S. Small Business Centre 2001
• Taught Mandarin conversation, pinyin, and practical dialogues for daily administration
• Instructor - Cantonese Conversation at S.U.C.C.E.S.S. Surrey Training Institute 2000
• Taught Cantonese conversation, romanized phonetics, and work related dialogues

Instructor, Head Teacher and Coordinator

Hong Kong Chinese University, Norton College, Fonda Centre, Hong Kong 1982 – 1991
Various schools, colleges, and corporations, Hong Kong 1976 – 1988
• Taught English phonetics, Mandarin Pinyin, Conversation, Cantonese phonetics, and Conversation

Qualified Teacher

• Taught language courses at Maple Leaf College , various reputable private and subsidized schools, and corporations including: Jardines Tradings, StarTV, HSBC bank, Hang Seng Bank, Chow Tai Fook Jewelry, Chow Sang Sang Jewelry, Chinese University of Hong Kong, Funful English Elementary, and Jang Gwoh Sing Kindergarten, etc.
• Also tutored grade 1 to 12 students
• Wrote teaching materials, textbooks and supplementary worksheets
• First-Aid/Care certified

EDUCATION

• Beijing University Educator Training Certificate, China 2007
• FITT International Trade and Business Management Certificate, Canada 2004
• TESL Diploma (Teaching English As a Second Language), Canada 2002
• VSB Instructor's Training Certificate, Business Skills, First Aid/Care Attendant, Canada 1996-2002
• Northcote College of Education, Hong Kong School Board Teacher's Certificate, Hong Kong 1985
• Teaching Certificate from Teachers Training University of China 1969

PROFESSIONAL DEVELOPMENT AND AWARDS

• Excellent Educator Certificate awarded by National Affairs of China
• Dedicated Instructor Award from Chinese Cultural Centre and S.U.C.C.E.S.S. Small Business Centre
• Contribution Award from BC Lions Club
• Greater Vancouver Model Mother, 1995 and 1996 • Chinese Language Association of BC

 


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